Computer software installation and troubleshooting; software support includes Adobe Creative Cloud, CROA, MyWeb, Square9, Help Desk ticket and Zoom.
ITSS is working with CCC TechConnect to migrate our Zoom Pro accounts from CCCConfer to SJECCD-EDU after fall semester ends. CCC TechConnect is offering this migration path to all California Community Colleges to provide more local autonomy and a new Zoom LTI in Canvas.
Directions on how to access Self-Service to view earnings or tax information
This document outlines the new online process to assign add authorizations to students.
All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.
CCCTechConnect developed ConferZoom application which provide web conferencing using Zoom.
Adding a site to the Exceptions List through the Java Control Panel for CROA, the guide is located in the files section.
Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.
"How to Order Staff Parking Permit" instructions can be found in the files section of this article.
Directions for accessing MyWeb for Faculty.
This document outlines the new online process to submit Positive Attendance and Variable Unit information.
How to Retrieve MyWeb Username and Reset Password.
Directions to access MyWeb WebTime for supervisor/manager.
Directions to access MyWeb WebTime for employees.
Square9 GlobalSearch installation instructions is located in the files section.
Square9 Quick User Guide is located in the files section.
Directions on how to add a TeamDynamix TDMobile button to your mobile device.
Directions for accessing employee leave balances in WebUI.