Computer software installation and troubleshooting; software support includes Adobe Creative Cloud, CROA, Self-Service (formerly MyWeb), Square9, Help Desk ticket and Zoom.
All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.
Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.
Single Sign-On (SSO) is a process in which your username and password give you access to multiple SJECCD services without requiring you to re-enter your credentials each time you access a new service.
Adding a site to the Exceptions List through the Java Control Panel for CROA, the guide is located in the files section.
Square9 GlobalSearch installation instructions is located in the files section.
Square9 Quick User Guide is located in the files section.
Directions for accessing employee leave balances in WebUI.