Client Portal ITSS Help Desk

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Submit an IT Request My Submitted Request(s) Reset My Password Search Knowledge Base Report IT Security Incident Check for Phishing or Spam emails

What's New

Multi-Factor Authentication (MFA)
Employee, a guide for setting up MFA, click here: MFA

Student, how to set up MFA, click here: MFA

Self-Service (formerly MyWeb) Directions
Student, how to login, register, click here: Student Guide and Videos

Faculty, overview, how to view section rosters or section wait list, grant add authorization click here: Faculty Videos and Faculty Guide

Employee, how to view earnings, tax information click here: Staff Guide

System Notifications

Scheduled IT Maintenance IT Maintenance Update (Twitter)

ITSS Help Desk

The ITSS Help Desk provides technology support to students, faculty, staff, managers and contractors at all SJECCD locations - EVC, SJCC, Milpitas Extension, District Office. Please submit your IT request online and it will be routed to a technical staff member to assist you. You may track the status, modify, and provide feedback on the service received. For immediate support, try the Knowledge Base.

How to Submit an IT Request Video

Directions to login and create a ticket, click here: How to Create a Ticket

Chat is now available through the chat icon on the bottom right of the web site.