Enabling Multi-Factor Authentication (MFA) on Single Sign-On (SSO) is highly recommended to help prevent unauthorized access to your account. Click here for instructions on how to enable and configure MFA. A link to the guide (PDF format) is also located on the lower right portion of this webpage.
For students using multi-factor authentication, they will need two layers of security for the login process. The first layer is their college email and password, the second layer is either an SMS text code, personal email code, or an authenticator app code.
To view MFA video click on: MFA Setup
FAQ’s
What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) refers to an additional layer of security that is added to the login process. MFA relies on two forms of authentication. The first form of identification is your college password. The second form of identification can be:
- Cell phone- SMS text with time sensitive one time pass code you type in to the challenge screen (just like you do for banking and medical web site access). This is the easiest and most recommended second form of authentication.
- Personal e-mail- An email with the one time pass code will be sent to your personal email, which you must open and then enter in the challenge screen. This second email should have a different password than your work password.
- Other e-mail- If you don’t want to use your personal email, create a new email account just for this purpose using Gmail, Outlook, Yahoo, etc.
- Authenticator App- Google, Microsoft and other authenticator apps can be registered and used to authenticate too. The authenticator app must be turned on when you try to login. These apps run on phones and tablets.
I get prompted every time I login?
Check your browser settings. Do not turn on Incognito, or the option to delete all cookies when you close the browser, if you don’t want to be challenged for the code every time. The MFA program will save your location in a cookie in the browser, so you will not have to re-authenticate from that location using that computer and browser when you login after the first time. We recommend you use Google Chrome as the easiest to use browser but MFA should work with any popular browser.