My Recently Visited Services
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
ITSS provides operational reports that can be download into Excel in support of department operations.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
The Account/Security Request is used to notify ITSS of impending international travel.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request for access or removal of access for computer and network resources.
Request support if having logging issues in MyApps (SSO) site.
Request support to install, upgrade or remove computer software.