My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request support if having logging issues in MyApps (SSO) site.
The Account/Security Request is used to notify ITSS of impending international travel.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.