My Recently Visited Services
Request for access or removal of access for computer and network resources.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request support if having logging issues in MyApps (SSO) site.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Used for students to report IT issues associated with classrooms, computer labs located at the three campuses: EVC, SJCC and Milpitas Extension and technology hardware loaned from the respective campuses.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Request for setup/configuration of new phone and voicemail.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Technology support for special events and meetings.
The SJCC Marquee is not responding to updates and we receive a message that is in the included screenshot.