My Recently Visited Services

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.


To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.


For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.


Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.


Research and Report request(s) pertaining to SJCC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.


This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.


Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).


The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.


Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.


The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.


If the other service categories do not fit your need of technology support, please submit a ticket from this category.


To use the ticket to report issues if there are broken links and other errors or problems on the new website.


The Account/Security Request is used to notify ITSS of impending international travel.


Request for setup/configuration of new phone and voicemail.


Grounds Request for EVC and SJCC Campus.


Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.


Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.


Request for new YubiKey request only (primarily for employees)


Request for technology hardware and software quotes.


Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.


**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.


For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/


Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.


Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.