My Recently Visited Services
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request support if having logging issues in MyApps (SSO) site.
Request for access or removal of access for computer and network resources.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
ITSS provides operational reports that can be download into Excel in support of department operations.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
The Account/Security Request is used to notify ITSS of impending international travel.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Technology support for special events and meetings.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Request support to install, upgrade or remove computer software.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.