My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
This service allows students to submit a ticket when having trouble with sign-in or account has not been created yet.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
The Account/Security Request is used to notify ITSS of impending international travel.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
ITSS provides operational reports that can be download into Excel in support of department operations.
Request for access or removal of access for computer and network resources.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Request support if having logging issues in MyApps (SSO) site.
Request support to install, upgrade or remove computer software.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.