My Recently Visited Services
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Request support to install, upgrade or remove computer software.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request support if having logging issues in MyApps (SSO) site.
Request for setup/configuration of new phone and voicemail.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
The SJCC Marquee is not responding to updates and we receive a message that is in the included screenshot.