My Recently Visited Services

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Grounds Request for EVC and SJCC Campus.

The Account/Security Request is used to notify ITSS of impending international travel.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Request support to install, upgrade or remove computer software.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

The initial VP approval for a project proposal.

Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

To keep track of mail that is sent out to CALMail.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request support if having logging issues in MyApps (SSO) site.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.