My Recently Visited Services
Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request support to install, upgrade or remove computer software.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request support if having logging issues in MyApps (SSO) site.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
ITSS provides operational reports that can be download into Excel in support of department operations.
Request for setup/configuration of new phone and voicemail.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
The SJCC Marquee is not responding to updates and we receive a message that is in the included screenshot.