My Recently Visited Services
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Request support to install, upgrade or remove computer software.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
Request support if having logging issues in MyApps (SSO) site.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request for access or removal of access for computer and network resources.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request for support or repair of existing printer or scanner.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.