My Recently Visited Services

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

ITSS provides operational reports that can be download into Excel in support of department operations.

Request support to install, upgrade or remove computer software.

Request support if having logging issues in MyApps (SSO) site.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Request for access or removal of access for computer and network resources.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

This service allows students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Research and Report request(s) pertaining to SJCC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

The Account/Security Request is used to notify ITSS of impending international travel.

To keep track of mail that is sent out to CALMail.

Internal only.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.