My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
The Account/Security Request is used to notify ITSS of impending international travel.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
ITSS provides operational reports that can be download into Excel in support of department operations.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Request for support or repair of existing printer or scanner.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.