My Recently Visited Services

Request support if having logging issues in MyApps (SSO) site.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

To keep track of mail that is sent out to CALMail.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.

Request Live Scan from District Police.

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request support to install, upgrade or remove computer software.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request for support or repair of existing printer or scanner.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

Request for new YubiKey request only (primarily for employees)

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

The Account/Security Request is used to notify ITSS of impending international travel.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

Request for setup/configuration of new phone and voicemail.