My Recently Visited Services

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Grounds Request for EVC and SJCC Campus.

Request for access or removal of access for computer and network resources.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request for new YubiKey request only (primarily for employees)

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Internal only.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Request Live Scan from District Police.

To keep track of mail that is sent out to CALMail.

The Account/Security Request is used to notify ITSS of impending international travel.

ITSS provides operational reports that can be download into Excel in support of department operations.

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

Request a printer/scanner quote from ITSS/CTSS.

Request for support or repair of existing printer or scanner.

Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.