My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
Request support if having logging issues in MyApps (SSO) site.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Request for setup/configuration of new phone and voicemail.
Request for support or repair of existing printer or scanner.
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
The Account/Security Request is used to notify ITSS of impending international travel.
Technology support for special events and meetings.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.