My Recently Visited Services

To keep track of mail that is sent out to CALMail.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.

The Account/Security Request is used to notify ITSS of impending international travel.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

ITSS provides operational reports that can be download into Excel in support of department operations.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

Request for setup/configuration of new phone and voicemail.

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

To use the ticket to report issues if there are broken links and other errors or problems on the new website.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Request for support or repair of existing printer or scanner.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Request support if having logging issues in MyApps (SSO) site.