My Recently Visited Services

The Account/Security Request is used to notify ITSS of impending international travel.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

Request support if having logging issues in MyApps (SSO) site.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

To keep track of mail that is sent out to CALMail.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request for support or repair of existing printer or scanner.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Request for access of Colleague resources.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Request for setup/configuration of new phone and voicemail.

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

Request for technology hardware and software quotes.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Request support to install, upgrade or remove computer software.

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.