My Recently Visited Services

Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request for new YubiKey request only (primarily for employees)

To keep track of mail that is sent out to CALMail.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Technology support for special events and meetings.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

Request for access or removal of access for computer and network resources.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.

The Account/Security Request is used to notify ITSS of impending international travel.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.