My Recently Visited Services
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
This service allows students to submit a ticket when having trouble with sign-in or account has not been created yet.
The Account/Security Request is used to notify ITSS of impending international travel.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request support if having logging issues in MyApps (SSO) site.
Request for access or removal of access for computer and network resources.
Request support to install, upgrade or remove computer software.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request for support or repair of existing printer or scanner.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.