My Recently Visited Services
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
The Account/Security Request is used to notify ITSS of impending international travel.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Request support if having logging issues in MyApps (SSO) site.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
ITSS provides operational reports that can be download into Excel in support of department operations.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)