My Recently Visited Services
The Account/Security Request is used to notify ITSS of impending international travel.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request support to install, upgrade or remove computer software.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request for access or removal of access for computer and network resources.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Technology support for special events and meetings.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request support if having logging issues in MyApps (SSO) site.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.