My Recently Visited Services
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
Request for setup/configuration of new phone and voicemail.
Request support if having logging issues in MyApps (SSO) site.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
The SJCC Marquee is not responding to updates and we receive a message that is in the included screenshot.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Request for access or removal of access for computer and network resources.
Request support to install, upgrade or remove computer software.