My Recently Visited Services
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request for access or removal of access for computer and network resources.
Request support to install, upgrade or remove computer software.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
Request for support or repair of existing printer or scanner.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request support to unlock account and change or reset password to your computer login id and MyApps (SSO) site.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Technology support for special events and meetings.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
For print and copy services, please visit the Reprographics site at: http://printshop.sjeccd.edu
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.