My Recently Visited Services
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request for access or removal of access for computer and network resources.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Request support to install, upgrade or remove computer software.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request support if having logging issues in MyApps (SSO) site.
Request for access of Insights or Colleague resources.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
The Account/Security Request is used to notify ITSS of impending international travel.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.