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Request functional support for district/college applications such as, WebUI, Email/Office 365, MyWeb, Sharepoint, Canvas, etc.

Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner.

Used for students to report IT issues associated with classrooms and computer labs located at the three campuses: EVC, SJCC and Milpitas Extension.


Technology support for special events and meetings.

Request graphic designs.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Request wired or wireless network access. Request VPN access. Report issues with Networking (Wired/Wireless) or VPN.

Request for setup/configuration of new phone and voicemail.

Request an account for a new user (primarily for new employees).

To be used only by students to request support for accessing Office 365, Canvas, MyWeb and Password Reset.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.

For print and copy services, please visit the Reprographics site at: http://printshop.sjeccd.edu

Request a printer/scanner quote from ITSS/CTSS.