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Services or Offerings?
Building Access
  1. Services
  2. Custodial, Grounds, Furniture & Fixture & Maintenance
Use this request to report problems with doors/automatic locks, card reader, intrusion alarms and hardware issues. This form should be used if access to a door that you previously had access to is not working.
Classroom, Computer Lab and Technology hardware loaned during COVID19 Shelter-in-place (Students)
  1. Services
  2. Information Technology
  3. Students
Used for students to report IT issues associated with classrooms, computer labs located at the three campuses: EVC, SJCC and Milpitas Extension and technology hardware loaned from the respective campuses during shelter-in-place (COVID19).
Covid-19 Check-In
  1. Services
  2. Covid-19 Check-In
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Document Storage Request
  1. Services
  2. Warehouse
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
Event
  1. Services
  2. Information Technology
  3. Event
Event Technology Support
  1. Services
  2. Information Technology
  3. Event Technology Support
Technology support for special events and meetings.
Furniture & Equipment Request
  1. Services
  2. Custodial, Grounds, Furniture & Fixture & Maintenance
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
IT Purchase Request during Covid19
  1. Services
  2. Information Technology
  3. Hardware & Software
During the Covid 19 and Social Distancing this is to request for technology hardware and software for working at home.
IT Request (no sign-in required)
  1. Services
  2. Information Technology
  3. IT Request -No Login Required
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Key Request
  1. Services
  2. Custodial, Grounds, Furniture & Fixture & Maintenance
Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).
Maintenance
  1. Services
  2. Custodial, Grounds, Furniture & Fixture & Maintenance
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
New Phone and Voicemail
  1. Services
  2. Information Technology
  3. Phones & VoiceMail
Request for setup/configuration of new phone and voicemail.
New User Account
  1. Services
  2. Information Technology
  3. Account Management
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.
Office 365, Canvas, Library, Myhealth, Password Reset and Self-Service (formerly MyWeb)
  1. Services
  2. Information Technology
  3. Students
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service (formerly MyWeb)
Other
  1. Services
  2. Information Technology
  3. Other
If the other service categories do not fit your need of technology support, please submit a ticket from this category.