Search31 Results

Application Usability
  1. Services
  2. Information Technology
  3. Hardware & Software
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyWeb, Sharepoint, Canvas, etc.
Canvas External Applications Integration
  1. Services
  2. Information Technology
  3. Hardware & Software
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner.
Classroom and Computer Lab (Students)
  1. Services
  2. Information Technology
  3. Students
Used for students to report IT issues associated with classrooms and computer labs located at the three campuses: EVC, SJCC and Milpitas Extension.
Event
  1. Services
  2. Information Technology
  3. Event
Event Technology Support
  1. Services
  2. Information Technology
  3. Event Technology Support
Technology support for special events and meetings.
Graphic Design
  1. Services
  2. Information Technology
  3. Reprographics
Request graphic designs.
Maintenance
  1. Services
  2. Custodial, Grounds & Maintenance
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Network Connectivity
  1. Services
  2. Information Technology
  3. Network
Request wired or wireless network access. Request VPN access. Report issues with Networking (Wired/Wireless) or VPN.
New Phone and Voicemail
  1. Services
  2. Information Technology
  3. Phones & VoiceMail
Request for setup/configuration of new phone and voicemail.
New User Account
  1. Services
  2. Information Technology
  3. Account Management
Request an account for a new user (primarily for new employees).
Office 365, Canvas, MyWeb and Password Reset
  1. Services
  2. Information Technology
  3. Students
To be used only by students to request support for accessing Office 365, Canvas, MyWeb and Password Reset.
Other
  1. Services
  2. Information Technology
  3. Other
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
Phone and Voicemail Issues
  1. Services
  2. Information Technology
  3. Phones & VoiceMail
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Print and Copy
  1. Services
  2. Information Technology
  3. Reprographics
For print and copy services, please visit the Reprographics site at: http://printshop.sjeccd.edu
Printer and/or Scanner Quote
  1. Services
  2. Information Technology
  3. Printers & Scanners
Request a printer/scanner quote from ITSS/CTSS.