Information Technology

Information Technology Service Requests

Categories (13)

Students

Office 365, MyWeb, Canvas Support, Library
Password Reset and Account Unlock
Wireless and Classroom/Lab Support

Account Management

New User Account
Password Reset and Registration
Resource Access and Removal

Hardware & Software

Hardware and Software Quotes
Hardware and Software Support
Application Support, Install, Upgrade, Uninstall
IT Purchase request during Covid 19

IT Request -No Login Required

Use this service to open a support request if your account is locked or you are having trouble logging in.

Phones & VoiceMail

Phone Setup, Support, Removal
Blue Phones and Elevator Phones
District Office Cell Phones

Printers & Scanners

New Printer/Scanner Quotes
Install or Remove Printers/Scanners
Support & Repair Printers/Scanners

Network

Request network cabling, wireless coverage, VPN access
Report issues with wireless, Internet, VPN

Classroom & Computer Lab

Technology support for classroom and computer lab

Event Technology Support

Technology request and support for college/district events

Reprographics

Print, Copy and Scan.

Security Incident Reporting

Security incident reporting.

Other

Please submit a ticket from this category if none of the other categories fit your technology support need

Ellucian Colleague Cloud Portal Testing

Document information for ITSS to resolve issues/concerns regarding the Ellucian Colleague Cloud portal.

(Please note that this service is restricted to Colleague Users only and sign is required. If this service is still not visible after sign-in, please contact ITSS Help Desk to be added.)