Information Technology

Information Technology Service Requests

Categories (12)

Students

Students can request support for Canvas, Office 365, and account resets, report issues with campus Wi-Fi, or get help with classroom technology and equipment loans.

Account Management

Students can reset their password for MyApps (SSO) login issues, request a new user account for network access, or manage resource access and removal for computer and network tools.

Hardware & Software

You can use these links to request Hardware Support for physical equipment, Software Support for application installations and upgrades, or a Hardware & Software Quote to obtain pricing for new technology purchases.

IT Request -No Login Required

Use this service to open a support request if your account is locked or you are having trouble logging in.

Phones & VoiceMail

Phone Setup, Support, Removal
Blue Phones and Elevator Phones
District Office Cell Phones

Printers & Scanners

New Printer/Scanner Quotes
Install or Remove Printers/Scanners
Support & Repair Printers/Scanners

Network

Request network cabling, wireless coverage, VPN access
Report issues with wireless, Internet, VPN

Classroom & Computer Lab

Technology support for classroom and computer lab

Event Technology Support

Technology request and support for college/district events

Reprographics

You can use the CalMail link to track outgoing district mail or visit the Reprographics site to request professional printing, copying, and scanning services.

Security Incident Reporting

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

General Request

You can use these links to submit a General Request for miscellaneous tech needs, report Website Usability issues or Accessibility barriers.