Canvas is the District's Learning Management System. You will find a collection of Knowledge Base articles helpful here:
Canvas Support
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Zoom Support

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Zoom Support

Articles and information pertaining to Zoom.

To get a Zoom account, simply log into, and click on the Zoom icon.
Since migrating in June 2021, Zoom accounts are automatically provisioned upon 'first' successful login. (The previous method of obtaining a Zoom account is no longer valid.)

Should there be any student worker(s) requiring access, please generate a ticket with ITSS Help Desk.

Articles (16)

Pinned Article 1 Single Sign-On & Password Recovery for Students: PLEASE READ

The San Jose Evergreen Community College District is rolling out a new Single Sign On Portal platform as well as requiring the use of Multifactor Authentication for everyone.
The current Single Sign On Portal will be replaced by the Microsoft Apps portal and you will need to verify and/or update your user details by following these instructions.

Pinned Article Instructor Guides

The links in this article provide some basic Canvas information and how to start using Canvas as an instructor.

Pinned Article LockDown Browser and Respondus Monitor

LockDown Browser is a locked browser for use with quizzes in Canvas. If a Canvas quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser.

Pinned Article LockDown Browser and Respondus Monitor

LockDown Browser is a custom browser that locks down the testing environment in Canvas. When students use LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading.

Pinned Article LockDown Browser Dashboard will not open

How to resolve LockDown Browser Dashboard will not open. A STOP sign is usually caused by a special character in the course title, or one of its quizzes.​​​​​​​

Pinned Article Student Add Authorizations Instructions

This document outlines the new online process to assign add authorizations to students.

Pinned Article Support: FlipGrid, PlayPosit, Respondus

Contact Support Information for FlipGrid, PlayPosit, Respondus video

Card View Dashboard

Directions on how to view favorite courses in the Card View as an instructor.


Electude is a cloud based automotive e-learning solution that allows instructors to assign, create, manage and grade lessons, exercises, tests and tasks. Students can complete their assignments from any location and from almost any online device.

Extending Canvas Course Access for Individual Students with Incompletes

Instructors can refer to the attached PDF for instructions on how to open concluded courses to students with incompletes.

How do I use the icons and colors in the Gradebook?

Directions on how to use the icons and colors in the Gradebook.

How to Send Canvas Announcements to Multiple Courses At Once

This video presentation on topic of how to send Canvas announcements to multiple classes at once.

How to set up Turnitin in an assignment

Instructors add Turnitin as an external app to an assignment.

Pope Tech Instructor Accessibility Guide

This provides instructors with accessible, fast, and accurate web accessibility testing for their courses as they edit them. The interface gives instructors instant feedback on detected accessibility issues on any page.


Canvas Studio is a communication tool that allows instructors and students to actively collaborate through video and audio media.

Visible Body Courseware and Integration

Directions on setting up Courseware and reviewing system requirements.