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Email and User Accounts
Email and User Accounts
Articles and information pertaining to MyWeb, Outlook and Office 365 instructions.
Categories (1)
Office 365 Outlook
Articles and information pertaining to Office 365 Outlook.
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Articles (15)
Pinned Article
Automatic Forwarding of Emails to an External Recipient Not Allowed
Effective March 1 2023, all methods to set up automatic forwarding to an EXTERNAL recipient will be blocked.
Pinned Article
How to Setup the Microsoft Authenticator App (for Android & iOS)
Pinned Article
Release, Block, Permit Emails using Mimecast Digest or Portal
Directions to release, block, permit emails using Mimecast digest or portal.
Pinned Article
Remove Legacy Exchange Email Account from Iphone/IPad and Android
An email message stating “Your email access has been blocked” means you are still using a legacy authentication method on your mobile device. Legacy authentications were removed when multi-factor authentication was implemented.
Pinned Article
Resolving Network Locked Accounts
This is to help troubleshoot instances involving locked user network accounts.
Pinned Article
Setting up Multi-Factor Authentication (MFA) for the SJECCD Secure Login
This is a guide for setting up Multi-Factor Authentication on the SJECCD Secure Login portal.
5_Remove Windows credential from Credential Manager on a Windows computer
Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)
How to access Public Folders in Outlook
Directions to access a Public Folder on Windows apply to Desktop Applications for Outlook 2013 and newer.
How to Setup Email on Android OS using Outlook App
Instructions for setting up Outlook on Android mobile devices.
How to Setup Email on iPhone / iPad using Outlook App
You can add your Office 365 email to your iOS device by downloading the Outlook app.
How to Setup the Outlook Desktop App
Directions for setting up the Outlook Desktop app on a laptop or desktop.
How to Add an Email Account to Outlook
Directions for adding an email account to Outlook 2013 and 2016.
How to Add or Remove Columns in the Outlook Inbox
Managing Focused Inbox for Outlook
In Outlook for Windows, Focused Inbox is available only for Office 365, Exchange, and Outlook.com accounts. Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Directions to setup Focused Inbox for Outlook for Windows, Outlook on the Web, Outlook.com, Outlook for MAC and Mail for Windows 10.
Managing Junk Email in Outlook
Directions for managing your Junk Email folder in Outlook.
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Additional Resources
Popular Articles
Single Sign-On for Students: PLEASE READ
Self-Service (formerly MyWeb) for Registration
Single Sign-On Instructions to Library Catalog & Databases (Any Library Resources)
Creating a Ticket in the ITSS Help Desk Portal
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