 Email and User Accounts

Effective March 1 2023, all methods to set up automatic forwarding to an EXTERNAL recipient will be blocked.

Directions to release, block, permit emails using Mimecast digest or portal.

An email message stating “Your email access has been blocked” means you are still using a legacy authentication method on your mobile device. Legacy authentications were removed when multi-factor authentication was implemented.

This is to help troubleshoot instances involving locked user network accounts.

This is a guide for setting up Multi-Factor Authentication on the SJECCD Secure Login portal.

Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)

Directions to access a Public Folder on Windows apply to Desktop Applications for Outlook 2013 and newer.

Instructions for setting up Outlook on Android mobile devices.

You can add your Office 365 email to your iOS device by downloading the Outlook app.

Directions for setting up the Outlook Desktop app on a laptop or desktop.

Directions for adding an email account to Outlook 2013 and 2016.

In Outlook for Windows, Focused Inbox is available only for Office 365, Exchange, and Outlook.com accounts. Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Directions to setup Focused Inbox for Outlook for Windows, Outlook on the Web, Outlook.com, Outlook for MAC and Mail for Windows 10.

Directions for managing your Junk Email folder in Outlook.