Email and User Accounts

Articles and information pertaining to Mobile Devices, Multi-Factor, Outlook, Office 365 instructions.

Categories (4)

Office 365

Articles and information pertaining to Office 365 Outlook, My Apps.
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Outlook

Articles and information pertaining to Outlook.
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Mobile Devices

Articles and information pertaining to mobile devices (ipad, iphone, android).
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Multi-factor Authentication

Articles and information pertaining to Multi-Factor Authentication.
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Articles (6)

Pinned Article 1 Single Sign-On and Password Recovery

The recently introduced Microsoft portal streamlines access to various SJECCD services by allowing users to utilize their username and password across multiple services without the need for repeated credential entry. The provided instructions detail the process of resetting your password within this new portal.

Pinned Article Automatic Forwarding of Emails to an External Recipient Not Allowed

Effective March 1 2023, all methods to set up automatic forwarding to an EXTERNAL recipient will be blocked.

Pinned Article How to manage Microsoft Quarantine Emails

Directions on how to manage Microsoft quarantined emails.

Pinned Article Release, Block, Permit Emails using Mimecast Digest or Portal

Directions to release, block, permit emails using Mimecast digest or portal.

Pinned Article Resolving Network Locked Accounts

This is to help troubleshoot instances involving locked user network accounts.

5_Remove Windows credential from Credential Manager on a Windows computer

Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)