Email, Accounts & Passwords

Access your student email, My Apps portal, and Microsoft productivity tools.
Information on setting up and using the Outlook email app.
Guides for getting your school accounts working on your iPhone, iPad, or Android phone.
Instructions for setting up the extra security needed to log in safely.

Categories (4)

Office 365

Access your student email, My Apps portal, and Microsoft productivity tools.
Information on setting up and using the Outlook email app.
Guides for getting your school accounts working on your iPhone, iPad, or Android phone.
Instructions for setting up the extra security needed to log in safely.
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Outlook

Directions for setting up the Outlook Desktop App on your computer.
How to add an email account to Outlook versions 2013 and 2016.
Tips for personalizing your view by adding or removing columns in your inbox.
Information on using the Focused Inbox to separate your most important emails from others.
How to access Public Folders and manage your Junk Email folder.
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Mobile Devices

How to add email to the Outlook app on Android or iPhone/iPad.
Steps to delete legacy accounts if your email access is blocked.
Help removing old login methods that no longer work with new security updates.
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Multi-factor Authentication

How to set up Yubi-Keys on your computer.
Instructions for setting up the Microsoft Authenticator app on iOS and Android.
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Articles (10)

Pinned Article 1 Single Sign-On and Password Recovery

The recently introduced Microsoft portal streamlines access to various SJECCD services by allowing users to utilize their username and password across multiple services without the need for repeated credential entry. The provided instructions detail the process of resetting your password within this new portal.

Pinned Article External Email Forwarding Disabled

Effective March 1 2023, all methods to set up automatic forwarding to an EXTERNAL recipient will be blocked.

Pinned Article FortiClient VPN – Staff Instructions

Learn how to configure and connect to the SJECCD FortiClient VPN to securely access district resources from off campus.

Pinned Article Release/Block/Permit Mimecast Emails

Directions to release, block, permit emails using Mimecast digest or portal.

Pinned Article Resolving Network Locked Accounts

This is to help troubleshoot instances involving locked user network accounts.

2_Update Mobile Mail Password

Update password on Outlook and default mail apps on Android and iOS devices.

4_Update Windows Cached Password

Update domain account cached password with new password on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)

5_Remove Windows Credentials

Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)

6_Clear Credential Manager Entries

Update Outlook and Mail clients on a Mac computer.

7_Update Outlook/Teams Passwords (Windows)

To update Outlook client and other Office apps like Teams with new password on a Windows computer.