Outlook and Office 365 common issues.

Articles (20)

Pinned Article How to Access Office 365 Outlook at Home (long version)

Directions for registration and password reset to the Single Sign-On (SSO) portal.

Pinned Article How to Access Office 365 Outlook at Home (short version)

Directions for accessing Office 365 Outlook at home.

Pinned Article How to create a signature in Office 365 Outlook

Create a signature for your email messages that you can add automatically to all outgoing messages or manually to specific ones.

Pinned Article How to Open another mailbox in Office/Microsoft 365

Directions to Open another mailbox in Office/Microsoft 365.

Pinned Article How to set up an "out of office" reply in Office 365

Out of office replies, also referred to as "vacation rules," are automated replies used to let people know when you may be unavailable for a period of time, when to expect you back and who they might contact in your absence.

Pinned Article Release, Block, Permit Emails using Mimecast Digest or Portal

Directions to release, block, permit emails using Mimecast digest or portal.

How to access Public Folders in Office 365 Outlook

Directions on how to access Public folders in Office 365 Outlook.

How to access Public Folders in Outlook

Directions to access a Public Folder on Windows apply to Desktop Applications for Outlook 2013 and newer.

How to Get Office 365 Suite and Install on My Devices

Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.

How to Send a Secure Email via Office 365

When you need to protect the privacy of an email message, encrypt it. Encrypting an email message in Office 365 Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.

How to Setup Email on Android OS using Outlook App

Instructions for setting up Outlook on Android mobile devices.

How to Setup Email on iPhone / iPad using Outlook App

You can add your Office 365 email to your iOS device by downloading the Outlook app.

How to Setup the Outlook Desktop App

Directions for setting up the Outlook Desktop app on a laptop or desktop.

How to Add an Email Account to Outlook

Directions for adding an email account to Outlook 2013 and 2016.

How to remove the Outlook Credentials

Directions for removing the Outlook credentials if you are having issues with Outlook client on your computer and just recently changed your password.

Managing Focused Inbox for Outlook

In Outlook for Windows, Focused Inbox is available only for Office 365, Exchange, and Outlook.com accounts. Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Directions to setup Focused Inbox for Outlook for Windows, Outlook on the Web, Outlook.com, Outlook for MAC and Mail for Windows 10.

Managing Junk Email in Office 365

The Junk Email Filter is to keep junk email messages, also known as spam, from cluttering your Inbox. By default, the Junk Email Filter turned on, and the protection level sets to Low, the setting designed to catch the most obvious spam. Messages detected by the Junk Email Filter moves to the Junk E-mail folder.

Managing Junk Email in Outlook

Directions for managing your Junk Email folder in Outlook.

MyWeb Change Password Instructions

MyWeb Change Password Instructions