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Email and User Accounts
Email and User Accounts
Articles and information pertaining to Mobile Devices, Multi-Factor, Outlook, Office 365 instructions.
Categories (4)
Office 365
Articles and information pertaining to Office 365 Outlook, My Apps.
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Outlook
Articles and information pertaining to Outlook.
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Mobile Devices
Articles and information pertaining to mobile devices (ipad, iphone, android).
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Multi-factor Authentication
Articles and information pertaining to Multi-Factor Authentication.
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Articles (6)
Pinned Article
1 Single Sign-On and Password Recovery
The recently introduced Microsoft portal streamlines access to various SJECCD services by allowing users to utilize their username and password across multiple services without the need for repeated credential entry. The provided instructions detail the process of resetting your password within this new portal.
Pinned Article
Automatic Forwarding of Emails to an External Recipient Not Allowed
Effective March 1 2023, all methods to set up automatic forwarding to an EXTERNAL recipient will be blocked.
Pinned Article
How to manage Microsoft Quarantine Emails
Directions on how to manage Microsoft quarantined emails.
Pinned Article
Release, Block, Permit Emails using Mimecast Digest or Portal
Directions to release, block, permit emails using Mimecast digest or portal.
Pinned Article
Resolving Network Locked Accounts
This is to help troubleshoot instances involving locked user network accounts.
5_Remove Windows credential from Credential Manager on a Windows computer
Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)
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