You will find a collection of Knowledge Base articles helpful to new and existing students here:
Canvas, MyWeb, Library, Office 365 support
Student Network Account Registration and Password Reset
Wireless and Classroom/Lab support
Chromebook, laptop, hotpots support
Contact Support Information for Labster, Proctorio,
Directions for connecting your WIFI device to the AT&T Moxee K779HSDL hotspot.
A personal Hotspot lets you share the cellular data connection of a mobile device that has a network data plan (e.g. Sprint Coolpad Surf) when you don't have access to a Wi-Fi network.
Directions for connecting your WIFI device to the T-Mobile T-9 Franklin hotspot.
A personal Hotspot lets you share the cellular data connection of a mobile device that has a network data plan (e.g. Verizon MiFi 8800L) when you don't have access to a Wi-Fi network.
Directions for connecting your WIFI device to the Verizon Ellipsis hotspot.
Chromebooks are shareable, web-based computers that you can use to access the internet, apps, and powerful extensions.
Dell 5400 laptop directions can be found in the Files section which is located at the bottom right.
Directions to access Appstream for students to access desktop applications they need at any time.
Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.
To access your Office 365 account, go to the SJECCD SECURE LOGIN site at
https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password. After you have logged in, you will see an icon for accessing EVC/SJCC Office 365.
To access Library resources, go to the SJECCD SECURE LOGIN site at
https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password.
This is a link to the Canvas Community website.
This is a link to the Canvas Guides website.
Canvas Student Getting Started Guide.
Student Login Instructions to Canvas.
For assistance, contact the Financial Aid office at either San Jose City College or Evergreen Valley College.
How to configure your device to connect to the SJCC WiFi.
MyWeb Change Password Instructions
If you know exactly which classes you want and have the subject, course number, and section number, use Express registration.
How to "Manage My Waitlist" and remove a course, instructions.
"How to Access MyWeb" available in three languages: English, Spanish and Vietnamese, instructions.
How to Retrieve MyWeb Username and Reset Password.
All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.