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Knowledge Base
ITSS Help Desk
Students
Students
You will find a collection of Knowledge Base articles helpful to new and existing students here:
Canvas, Library, Office 365 support, Self-Service
Student Network Account Registration and Password Reset
Wireless and Classroom/Lab support
Chromebook, laptop, hotpots support, printing
Categories (7)
Canvas
Articles and information pertaining to Canvas.
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Wireless Campus Networks
Articles and information pertaining to wireless campus networks.
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Self-Service (formerly MyWeb)
Articles and information pertaining to Self-Service.
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Printing
Articles and information pertaining to EVC printing.
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M
Multi-factor Authentication
Articles and information pertaining to Multi-Factor Authentication.
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Office 365
Articles and information pertaining to Office 365.
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Software/Hardware
Articles and information pertaining to hardware/software.
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Articles (3)
Pinned Article
1 Single Sign-On for Students: PLEASE READ
The San Jose Evergreen Community College District is rolling out a new Single Sign On Portal platform as well as requiring the use of Multifactor Authentication for everyone.
The current Single Sign On Portal will be replaced by the Microsoft Apps portal and you will need to verify and/or update your user details by following these instructions.
Pinned Article
Single Sign-On for Students: PLEASE READ
To access your Office 365 account, go to the SJECCD SECURE LOGIN site at
https://sso.sjeccd.edu.
If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password. After you have logged in, you will see an icon for accessing EVC/SJCC Office 365.
Financial Aid Assistance
For assistance, contact the Financial Aid office at either San Jose City College or Evergreen Valley College.
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Popular Articles
Single Sign-On for Students: PLEASE READ
Self-Service (formerly MyWeb) for Registration
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2 Setting up Multi-Factor Authentication (MFA)
1 Single Sign-On Instructions
1 Single Sign-On for Students: PLEASE READ
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