You will find a collection of Knowledge Base articles helpful to new and existing students here:
Canvas, MyWeb, Library, Office 365 support
Student Network Account Registration and Password Reset
Wireless and Classroom/Lab support
Chromebook, laptop, hotpots support

Categories (4)

Articles and information pertaining to Canvas.

Articles and information pertaining to wireless campus networks.

Articles and information pertaining to MyWeb and Self-Service.

Articles and information pertaining to Self-Service.

Articles (11)

Pinned Article How to Upload Vaccine Record

Directions on how to upload vaccine record into MyHealth portal.

Pinned Article Single Sign-On for Students: PLEASE READ

To access your Office 365 account, go to the SJECCD SECURE LOGIN site at https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password. After you have logged in, you will see an icon for accessing EVC/SJCC Office 365.

Pinned Article Single Sign-On Instructions to Library Catalog & Databases (Any Library Resources)

To access Library resources, go to the SJECCD SECURE LOGIN site at https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password.

Pinned Article Single Sign-On to Access Canvas, MyHealth, MyWeb, Office365 and SelfService

Directions for students to access Canvas, MyHealth, MyWeb and other apps in Single Sign-On.

Pinned Article Unable to Install or Update Zoom Desktop Client? - Join from Browser Button

Participants who are unable to install or update Zoom can join a meeting or webinar using the Zoom web client on their desktop web browser.

Creating a Ticket in the ITSS Help Desk Portal

All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.

Financial Aid Assistance

For assistance, contact the Financial Aid office at either San Jose City College or Evergreen Valley College.

Getting Started with Chromebooks

Chromebooks are shareable, web-based computers that you can use to access the internet, apps, and powerful extensions.

Getting Started with Dell Latitude 5400 laptop

Dell 5400 laptop directions can be found in the Files section which is located at the bottom right.

How to access AppStream

Directions to access Appstream for students to access desktop applications they need at any time.

How to Get Office 365 Suite and Install on My Devices

Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.