You will find a collection of Knowledge Base articles helpful to new and existing students here:
Canvas, MyWeb, Library, Office 365 support
Student Network Account Registration and Password Reset
Wireless and Classroom/Lab support
Chromebook, laptop, hotpots support
Contact Support Information for Labster, Proctorio, PlayPosit video
Chromebooks are shareable, web-based computers that you can use to access the internet, apps, and powerful extensions.
Dell 5400 laptop directions can be found in the Files section which is located at the bottom right.
Directions to access Appstream for students to access desktop applications they need at any time.
Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.
To access your Office 365 account, go to the SJECCD SECURE LOGIN site at
https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password. After you have logged in, you will see an icon for accessing EVC/SJCC Office 365.
To access Library resources, go to the SJECCD SECURE LOGIN site at
https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password.
Participants who are unable to install or update Zoom can join a meeting or webinar using the Zoom web client on their desktop web browser.
The polling feature for Zoom meetings allows you to create single choice or multiple choice polling questions for your meetings.
For assistance, contact the Financial Aid office at either San Jose City College or Evergreen Valley College.
All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.