You will find a collection of Knowledge Base articles helpful to new and existing students here:
Canvas, MyWeb, Library, Office 365 support
Student Network Account Registration and Password Reset
Wireless and Classroom/Lab support
Chromebook, laptop, hotpots support

Articles (21)

Pinned Article Connecting your WI-FI Device to the Sprint Hotspot

A personal Hotspot lets you share the cellular data connection of a mobile device that has a network data plan (e.g. Sprint) when you don't have access to a Wi-Fi network.

Pinned Article Connecting your WI-FI Device to the Verizon Hotspot

A personal Hotspot lets you share the cellular data connection of a mobile device that has a network data plan (e.g. Sprint) when you don't have access to a Wi-Fi network.

Pinned Article Getting Started with Chromebooks

Chromebooks are shareable, web-based computers that you can use to access the internet, apps, and powerful extensions.

Pinned Article Getting Started with Dell Latitude 5400 laptop

Dell 5400 laptop directions can be found in the Files section which is located at the bottom right.

Pinned Article How to Get Office 365 Suite and Install on My Devices

Evergreen Valley College and San Jose City College are providing Microsoft Office 365 to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for online use to best prepare you for class. As long as you are a student and the program continues, you will be able to use this software for free.

Pinned Article Single Sign-On Instructions for Accessing Office 365

To access your Office 365 account, go to the SJECCD SECURE LOGIN site at https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password. After you have logged in, you will see an icon for accessing EVC/SJCC Office 365.

Pinned Article Single Sign-On Instructions to Library Catalog & Databases (Any Library Resources)

To access Library resources, go to the SJECCD SECURE LOGIN site at https://sso.sjeccd.edu. If you have never logged in, select the button on the bottom right, “Unlock/Reset Password” to setup your account and select a password.

Canvas Community Link

This is a link to the Canvas Community website.

Canvas Guides Link

This is a link to the Canvas Guides website.

Canvas Student Getting Started Guide

Canvas Student Getting Started Guide.

Canvas Student Login Instructions

Student Login Instructions to Canvas.

Financial Aid Assistance

For assistance, contact the Financial Aid office at either San Jose City College or Evergreen Valley College.

How to Connect to SJCC WiFi

How to configure your device to connect to the SJCC WiFi.

MyWeb Change Password Instructions

MyWeb Change Password Instructions

MyWeb Register for Classes

If you know exactly which classes you want and have the subject, course number, and section number, use Express registration.

MyWeb Registration - Waitlist

How to "Manage My Waitlist" and remove a course, instructions.

MyWeb Student Guide

"How to Access MyWeb" available in three languages: English, Spanish and Vietnamese, instructions.

MyWeb Username and Reset Password

How to Retrieve MyWeb Username and Reset Password.

TDX - Creating a Ticket in the ITSS Help Desk Portal

All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.