VERIFY YOUR USER INFORMATION TO SETUP MULTI FACTOR AUTHENTICATION (MFA) METHODS AND SELF-SERVICE PASSWORD RECOVERY
IMPORTANT: Follow these steps to verify if your cell phone number is correct in the SSO portal.
Or setup alternate methods for MFA: SMS, Call or Microsoft Authenticator.
For self-service password reset only: You may enter your personal email ID that can help you to recover/reset your password.
Setup Security Info
- Open a web browser and navigate to https://sso.sjeccd.edu
- Locate the Office 365 icon on the dashboard and click it.
![](https://lh7-us.googleusercontent.com/eX5JsVHcekT_6xud4e71di8UzJWNvj7HxT8pUFwyezlJoTsVpOcwIs2IhhXbx9g_G1dqH0oGogG7jw1KtTDsjjSk6Lh45AKmK_D_i4Q9ynSnLYm5v-4Ln0mK7KSnrnRgP2GuTdYBvTO549ECgQrmQAY)
- From the Security info page, you can add, remove, and change any verification method that you would like. You can also specify a different default verification method that you’ll be prompted with. Under Security Info, select the +SIGN-IN METHOD hyperlink.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=466733da-7208-4c88-928a-58f6de698a6a.png&beidInt=308)
PHONE METHOD
- From the Add a method window, choose Phone and click Add.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=ef82dafb-aabd-4912-af4a-50e5567d7252.png&beidInt=308)
- Select whether you prefer a text message or a phone call for your verification code and click Next.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=7495a0e1-ddaf-46e8-853a-5177bd8acd48.png&beidInt=308)
- Enter the code you receive and click Next.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=a1b351b3-3bca-4de2-aa14-8d0b7631ee8e.png&beidInt=308)
- Review the verification message, and then select Done.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=d3d32106-edd2-4810-ada8-a01727f6d2c9.png&beidInt=308)
- Congratulations! Your phone is now added as a verification method. of the page.
Additional Resources:
Multi-Factor Authentication (MFA) FAQ
Microsoft Set up Security info from a sign-in page
Google Authenticator for Android
Microsoft Authenticator