How to access Public Folders in Outlook

These instructions apply to Desktop Applications for Outlook 2013 and newer. 

Access a Public Folder on Windows

1. Go to the Folders section of Outlook by clicking the ellipsis at the bottom of the window and choosing Folders.

2. Public Folders will appear as an option at the end of the Navigation pane, under your Mail folders.

3. Expand the Public Folders -- YourEmailAddress" folder in the left hand column. To view the subfolders by clicking the triangle next to it, and continue in this way until you get to the folder you wish to access.

If you are unable to access or find the Public Folder, you may not have permissions to access it.