Support: FlipGrid, PlayPosit, Respondus

Support for Students and Faculty


Contact FlipGrid support:


PlayPosit video

Contact PlayPosit support:


Respondus LockDown Browser

Student Support

There are many ways students can get assistance. Aside from a practice quiz, you may recommend faculty use the syllabus template. This is located in the Getting Started tab inside of the LockDown Browser Dashboard. The template can be copied, pasted, and modified to reflect the exam expectations by the instructor. This template includes what to do for assistance if they encounter a problem. There is a place to also include your campus requirements/policies for student assistance. You may also find the following links helpful to share with students directly:

Student Help:

Tips for taking tests: 


Faculty Support

There are many ways for faculty to get support. First, they can find resources inside of the LockDown Browser Dashboard including video tutorials, templates, guides, and much more. In fact, faculty can schedule a call with a Respondus Trainer should they have a question. They can also submit a ticket if they need technical support: Additionally, we offer training every week and faculty can register on our website:

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Article ID: 115528
Wed 9/2/20 7:18 PM
Wed 11/22/23 12:08 PM