Body
Instructions for iOS
* Open the App Store and download the Microsoft Authenticator app. The app looks like this:
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=0f70a871-9d33-419a-996f-7f8e4ebba3b0.jpeg&beidInt=308)
1. After downloading, open the app and select I agree.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=fa25fa08-f654-416b-9d18-ce8a0fe2e9b4.png&beidInt=308)
2. You will see three options, select Add work or school account.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=96cdcbc0-b441-4d78-8aab-0f583519d250.png&beidInt=308)
3. The "Ready to add your first account" screen should pop up. Select the Add account.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=bb941fe4-3198-4ff4-b5d0-ac481a0d8d37.png&beidInt=308)
4. Select Work or school account.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=0dcaa348-ddf4-480d-9169-6bc1325fbba4.png&beidInt=308)
5. Select Sign in, and enter your Single Sign On username (ex: tivi1234@stu.evc.edu), you will be redirected to the SSO login page.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=4b4359c2-e670-4979-8770-cba904b6b530.jpeg&beidInt=308)
6. Enter your password and select Sign In.
a. You may be asked to sign in again in a browser. Select Open Browser, and re-login using your school credentials.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=bd2be2eb-5c7d-4cde-a52f-30aa61ef870d.jpg&beidInt=308)
8. Select Text or Call to "Verify your Identity" and keep your phone handy for the verification code.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=70126858-ee54-4292-a42c-3f467b7ae75a.jpg&beidInt=308)
9. You will receive a code, enter it and select Verify. Then select Done.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=365e853c-6960-498c-8e2d-c99caafa7728.jpg&beidInt=308)
12. Your account has been added, select Finish. You will now see your account in the application.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=8a48f484-e714-432e-a994-3bb284d9986b.PNG&beidInt=308)
Instructions for Android
* Open the Google Play Store and download the Microsoft Authenticator
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=0f70a871-9d33-419a-996f-7f8e4ebba3b0.jpeg&beidInt=308)
1. After downloading, open the app and select OK.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=759f13ea-ebea-4fa1-893a-65faaec6e5f4.png&beidInt=308)
2. On the "Set up passwordless sign-in for your personal Microsoft account" menu, select SKIP.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=614cd06e-3840-41bc-8452-dff99f9543ec.png&beidInt=308)
3. On the "Protect all your online account, like GitHub, LinkedIn, Dropbox, and more" page, select SKIP.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=c486db22-000d-4da2-aed7-6aba99daafe5.png&beidInt=308)
4. You will now see the "Here for Work?" screen, select SKIP.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=2bed462a-b398-4564-9de9-c84c7247e4c0.png&beidInt=308)
5. Now, open your web browser and go to https://mysignins.microsoft.com/security-info and sign in with your school credentials. (ex: tivi1234@stu.evc.edu)
6. After signing in, you will see the "Microsoft Authenticator Start by getting the app" menu, select Next.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=bc09f05f-9490-4afc-8504-b59708680c91.png&beidInt=308)
7. You will now select the Pair your account to the app by clicking this link.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=8c880117-d8e4-4193-91a1-aa8d4baeaa52.png&beidInt=308)
8. You will see a pop-up requesting to approve or deny the sign in. Select Approve.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=16dc1c85-db89-4a73-873f-251762edf99c.png&beidInt=308)
9. On the "Keep your account secure" menu, select Next.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=2c582647-b357-4791-ae71-de18b78ba774.png&beidInt=308)
10. On the "Keep your account secure" menu, select Done.
![](https://services.sjeccd.edu/TDPortal/Images/Viewer?fileName=637de586-31c5-414c-bf9e-7968e297ddbb.png&beidInt=308)
Here is a list of resources for MFA