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What's New
Self-Service (formerly MyWeb)
Student directions on how to login, register, click here:
Student Guide
and
Videos
Employee directions on how to view earnings, tax information click here:
Staff Guide
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ITSS Help Desk
The
ITSS Help Desk
provides technology support to students, faculty, staff, managers and contractors at all SJECCD locations - EVC, SJCC, Milpitas Extension, District Office. Please submit your IT request online and it will be routed to a technical staff member to assist you. You may track the status, modify, and provide feedback on the service received. For immediate support, try the
Knowledge Base
.
How to Submit an IT Request Video
Directions to login and create a ticket, click here:
How to Create a Ticket
Chat is now available through the chat icon on the bottom right of the web site.
Contact Us
Chat
Chat with Athena (24/7)
Live Chat
Mon-Fri
Phone Support
(408) 270-6411
ITSS Help Desk Hours
Monday - Thursday
8:00AM - 6:00PM
Friday
8:00AM - 5:30PM
Saturdays/Sundays/Holidays
Closed
Canvas Support After Hours
Live Chat 24/7
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Student Support
Chat
Faculty Support
Email
support@instructure.com
EVC
(844) 303-5596
SJCC
(844) 303-0353