- Knowledge Base
- ITSS Help Desk
- Printers & Scanners
- Knowledge Base
- ITSS Help Desk
- Printers & Scanners
- Knowledge Base
- ITSS Help Desk
- Printers & Scanners
- Knowledge Base
- ITSS Help Desk
- Change network/email password
To update Outlook client and other Office apps like Teams with new password on a Windows computer.
- Knowledge Base
- ITSS Help Desk
- Change network/email password
Remove Windows Credential from Credential Manager on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)
- Knowledge Base
- ITSS Help Desk
- Change network/email password
Update domain account cached password with new password on a Windows computer. Currently, this pertains only to DO and EVC users. (SJCC may disregard this article.)
- Knowledge Base
- ITSS Help Desk
- Change network/email password
Update password on Outlook and default mail apps on Android and iOS devices.
- Knowledge Base
- ITSS Help Desk
- Change network/email password
Update Outlook and Mail clients on a Mac computer.
- Knowledge Base
- ITSS Help Desk
- Change network/email password
To update vpn client password on a Windows computer
- Knowledge Base
- ITSS Help Desk
- Change network/email password
To update vpn client password on a Mac computer.
- Knowledge Base
- ITSS Help Desk
- Change network/email password
- Knowledge Base
- ITSS Help Desk
- Students
Directions to access Appstream for students to access desktop applications they need at any time.
- Knowledge Base
- ITSS Help Desk
- Students
All faculty, staff and students can submit tickets. Available services can be found in the service catalog. Use the Service Catalog to submit a ticket to get help with technical issues, request new access, permissions or request a change to a current system.
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- ITSS Help Desk
- Students
Directions to setup a EVC/SJCC Student Network Account.
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- ITSS Help Desk
- Information Security
Security information and resources.
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- ITSS Help Desk
- Software Support
This document outlines the new online process to submit Positive Attendance and Variable Unit information.
- Knowledge Base
- ITSS Help Desk
- Canvas for Instructors
ITSS is working with CCC TechConnect to migrate our Zoom Pro accounts from CCCConfer to SJECCD-EDU after fall semester ends. CCC TechConnect is offering this migration path to all California Community Colleges to provide more local autonomy and a new Zoom LTI in Canvas.
- Knowledge Base
- ITSS Help Desk
- Software Support
- Adobe Creative Cloud
The purpose of the videos is to show you how to use Adobe sign to add your signature and a signature field for an approver to a document. The document can be a Word file or PDF.
- Knowledge Base
- ITSS Help Desk
- Canvas for Instructors
This provides instructors with accessible, fast, and accurate web accessibility testing for their courses as they edit them. The interface gives instructors instant feedback on detected accessibility issues on any page.
- Knowledge Base
- ITSS Help Desk
- Canvas for Instructors
Faculty login instructions for Canvas.
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- ITSS Help Desk
- Phones & VoiceMail
Phone and voicemail instructions can be found in the files section of this article.
- Knowledge Base
- ITSS Help Desk
- Network
Directions for accessing the EVC wireless network using a Mac computer.
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- ITSS Help Desk
- Network
Directions for accessing the EVC wireless network using a Windows 10 computer.
- Knowledge Base
- ITSS Help Desk
- Students
Directions for connecting to the SJCC student wireless network using a Mac computer.
- Knowledge Base
- ITSS Help Desk
- Students
Directions for connecting to the EVC Student wireless network using a Windows 10 computer.