Zoom Freeze or Blackout Glitch

Summary

Zoom freezes or screen blacks out during Zoom meeting
Issue reportedly related to a recent Zoom update
Recommendation: Update your Zoom Desktop client to the latest version. If the issue persists, uninstall and reinstall the Zoom Desktop client.

Body

Some instructors have reported experiencing Zoom freezing or their Zoom window blacking out.

This issue appears to be related to a recent Zoom update which has been fixed in a newer update.  If you experience this issue please update your Zoom Desktop client to the latest version.  

Zoom Support: Where Do I Download The Latest Version

Check for Zoom Update

If the issue persists, uninstall and reinstall the Zoom Desktop client (zoom.us/downloads).

Details

Details

Article ID: 137802
Created
Tue 9/14/21 6:05 PM
Modified
Wed 4/13/22 12:51 PM