My Recently Visited Services

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for access or removal of access for computer and network resources.

The Account/Security Request is used to notify ITSS of impending international travel.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

To use the ticket to report issues if there are broken links and other errors or problems on the new website.

Request for technology hardware and software quotes.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

The initial VP approval for a project proposal.

Grounds Request for EVC and SJCC Campus.

Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request for new YubiKey request only (primarily for employees)

To keep track of mail that is sent out to CALMail.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

Technology support for special events and meetings.

Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)