My Recently Visited Services

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for support or repair of existing printer or scanner.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Request for setup/configuration of new phone and voicemail.

Request support if having logging issues in MyApps (SSO) site.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

To keep track of mail that is sent out to CALMail.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).

Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

The Account/Security Request is used to notify ITSS of impending international travel.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

To use the ticket to report issues if there are broken links and other errors or problems on the new website.

Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.