My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request support to install, upgrade or remove computer software.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request support if having logging issues in MyApps (SSO) site.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
The Account/Security Request is used to notify ITSS of impending international travel.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request for access or removal of access for computer and network resources.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request for support or repair of existing printer or scanner.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.