My Recently Visited Services

To keep track of mail that is sent out to CALMail.

Request support to install, upgrade or remove computer software.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

The Account/Security Request is used to notify ITSS of impending international travel.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Grounds Request for EVC and SJCC Campus.

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request support if having logging issues in MyApps (SSO) site.

Request for access or removal of access for computer and network resources.

For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.