My Recently Visited Services
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
ITSS provides operational reports that can be download into Excel in support of department operations.
Request for access or removal of access for computer and network resources.
Request support to install, upgrade or remove computer software.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Request support if having logging issues in MyApps (SSO) site.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Request for setup/configuration of new phone and voicemail.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Use this service request to review HECVATs from Information and Communication Technology (ICT) Vendors. Attach the vendor’s completed HECVAT to this request.
WHAT PRODUCTS ARE CONSIDERED ICT? Examples of ICT include, but are not limited to, computers, information kiosks, transaction machines, telecommunications equipment, multi-function office machines, software, websites, and electronic documents.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.