My Recently Visited Services

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

The Account/Security Request is used to notify ITSS of impending international travel.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Request for access or removal of access for computer and network resources.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Request support if having logging issues in MyApps (SSO) site.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

Request for access of Colleague resources.

To keep track of mail that is sent out to CALMail.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

Grounds Request for EVC and SJCC Campus.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)