My Recently Visited Services

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

The Account/Security Request is used to notify ITSS of impending international travel.

Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Research and Report request(s) pertaining to SJCC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Request for access or removal of access for computer and network resources.

Technology support for special events and meetings.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

Request support if having logging issues in MyApps (SSO) site.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

To use the ticket to report issues if there are broken links and other errors or problems on the new website.

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

Grounds Request for EVC and SJCC Campus.

To keep track of mail that is sent out to CALMail.

ITSS provides operational reports that can be download into Excel in support of department operations.