My Recently Visited Services
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Request support to install, upgrade or remove computer software.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
ITSS provides operational reports that can be download into Excel in support of department operations.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Request for support or repair of existing printer or scanner.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Technology support for special events and meetings.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request for access of Insights or Colleague resources.
Request support if having logging issues in MyApps (SSO) site.
Request for setup/configuration of new phone and voicemail.