My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
ITSS provides operational reports that can be download into Excel in support of department operations.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
The Account/Security Request is used to notify ITSS of impending international travel.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Request for setup/configuration of new phone and voicemail.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Request for support or repair of existing printer or scanner.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.
Request for access or removal of access for computer and network resources.