My Recently Visited Services
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.
The Account/Security Request is used to notify ITSS of impending international travel.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
ITSS provides operational reports that can be download into Excel in support of department operations.
Request for access or removal of access for computer and network resources.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
Request support to install, upgrade or remove computer software.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Request support if having logging issues in MyApps (SSO) site.
Research and Report request(s) pertaining to EVC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.