My Recently Visited Services
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
The Account/Security Request is used to notify ITSS of impending international travel.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Request support if having logging issues in MyApps (SSO) site.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Technology support for special events and meetings.
Request for access or removal of access for computer and network resources.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.