My Recently Visited Services

The Account/Security Request is used to notify ITSS of impending international travel.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request support if having logging issues in MyApps (SSO) site.

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

ITSS provides operational reports that can be download into Excel in support of department operations.

Request for new YubiKey request only (primarily for employees)

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.

Request for support or repair of existing printer or scanner.

Internal only.

Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

To keep track of mail that is sent out to CALMail.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.