My Recently Visited Services

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

This service allows students to submit a ticket when having trouble with sign-in or account has not been created yet.

The Account/Security Request is used to notify ITSS of impending international travel.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

Request for setup/configuration of new phone and voicemail.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Request support if having logging issues in MyApps (SSO) site.

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Grounds Request for EVC and SJCC Campus.

Request for access or removal of access for computer and network resources.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

To keep track of mail that is sent out to CALMail.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.