My Recently Visited Services

The initial VP approval for a project proposal.

Request support if having logging issues in MyApps (SSO) site.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Grounds Request for EVC and SJCC Campus.

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).

Request for access or removal of access for computer and network resources.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.

To keep track of mail that is sent out to CALMail.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

Request Live Scan from District Police.

Request for access of Colleague resources.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

Request support for standard phones, voice mail, blue phones, elevator phones and district supplied cell phones.

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

ITSS provides operational reports that can be download into Excel in support of department operations.