My Recently Visited Services
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
The Account/Security Request is used to notify ITSS of impending international travel.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Request support if having logging issues in MyApps (SSO) site.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.
Request for access or removal of access for computer and network resources.
Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
Request support to install, upgrade or remove computer software.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.