My Recently Visited Services

Research and Report request(s) pertaining to EVC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.


Research and Report request(s) pertaining to SJCC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.


Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.


To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.


Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties


Request support if having logging issues in MyApps (SSO) site.


Request support to install, upgrade or remove computer software.


Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.


For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).


This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.


The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.


Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.


Request a printer/scanner quote from ITSS/CTSS.


For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/


Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).


The Account/Security Request is used to notify ITSS of impending international travel.


If the other service categories do not fit your need of technology support, please submit a ticket from this category.


**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)

Use the Resource Access and Removal section below for all other resource access requests.


Report Security Incidents (e.g. phishing, inappropriate use of confidential information)


Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.


This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.


Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.


Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.