My Recently Visited Services
The Account/Security Request is used to notify ITSS of impending international travel.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request for access or removal of access for computer and network resources.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Use this service request to process Change Orders to existing BPOs. Ensure you have sufficient budget to support your change order. All supporting documentation must be attached to this request such as revised Quotes, Contracts, and Contract Revision Forms if applicable. Requests with insufficient documentation will not be processed.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.
If the other service categories do not fit your need of technology support, please submit a ticket from this category.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request support if having logging issues in MyApps (SSO) site.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.
Research and Report request(s) pertaining to SJCC campus.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Technology support for special events and meetings.