My Recently Visited Services
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
The Account/Security Request is used to notify ITSS of impending international travel.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Request for support or repair of existing printer or scanner.
Request support if having logging issues in MyApps (SSO) site.
**Use only for brand new network account requests.**
Request a NEW network account for a NEW user (full/part-time employees (staff, msc, faculty), contractors/consultants, etc.)
Use the Resource Access and Removal section below for all other resource access requests.
Request for access or removal of access for computer and network resources.
Request support to install, upgrade or remove computer software.
Report Security Incidents (e.g. phishing, inappropriate use of confidential information)
Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.
Request functional support for district/college applications such as, WebUI, Email/Office 365, MyHealth, Self Service (MyWeb), Sharepoint, Canvas, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)
The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
Technology support for special events and meetings.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.