My Recently Visited Services
This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.
Request for access or removal of access for computer and network resources.
Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.
The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.
For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/
Request support to install, upgrade or remove computer software.
Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.
To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.
Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.
Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.
The Account/Security Request is used to notify ITSS of impending international travel.
This is for students to report IT problems related to classrooms and computer labs at the three campuses: EVC, SJCC, and Milpitas Extension, as well as technology borrowed from these campuses.
Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties
Technology support for special events and meetings.
ITSS provides operational reports that can be download into Excel in support of department operations.
Request for new VPN access only (primarily for employees).
If you are having issues using the VPN client, please use Network Connectivity below instead.
To use the ticket to report issues if there are broken links and other errors or problems on the new website.
Request support if having logging issues in MyApps (SSO) site.
Institutional Effectiveness and Student Success (IESS) is available to support colleges and programs within the San Jose/Evergreen Community College District (SJECCD) by providing ad hoc reports and research related to student success.
RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.