My Recently Visited Services

To keep track of mail that is sent out to CALMail.

This service allows students to submit a ticket when having trouble with sign-in or account has not been created yet.

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Request for setup/configuration of new phone and voicemail.

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

Request for access or removal of access for computer and network resources.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Please complete this form. Should you have any questions, please contact the Marketing & Public Relations office.

The Account/Security Request is used to notify ITSS of impending international travel.

Request Live Scan from District Police.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.

Request support for technology related issues in a classroom or computer lab: AV (audio-visual), Computer, LCD Monitor, Projector, Projector Screen, Audio (sound), AV Controls, DVD Player, Document Camera, Printer, and Scanner.

For the purchase of classroom and office equipment or furniture (i.e. furniture, hardware, software, audio/video, and other instructional specific equipment).

Request for support or repair of existing printer or scanner.

Overview: Canvas supports external application which allows third party tools to be easily integrated and used within Canvas. The external application either extends Canvas functionality or add new feature to Canvas, and can be added to all courses at district, college or department level. Learning Tools Interoperability (LTI) integration is a way to connect an external application with Canvas in a secure and standard manner. Each application must be vetted for security, FERPA compliance, Section 508 accessibility compliance, cyber liability requirement and legal responsibility.

The Warehouse Department is responsible for the receipt and distribution of materials purchased by the District and Campus.

Research and Report request(s) pertaining to SJCC campus.

RP IE/IESS provides data and analysis using primarily historical data (data from past terms held in the data warehouse ). For operational requests (lists of students for outreach, requests for current -term or “live” data ) please contact ITSS by submitting a request.

The purpose of this form is to provide prompt, equitable, and if desired, an anonymous means of reporting safety or health hazard concerns. Any student, employee, or member of the public can utilize this form to notify the District of their concern. All complaints will be routed to the correct office and investigated within a timely matter.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request for access of Insights or Colleague resources.

Request functional support for district/college applications such as, Canvas, Email/Office 365, Self Service, Sharepoint, WebUI, etc. (Use this service to request support if you already have access to the resource but are experiencing issues using it.)

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.