My Recently Visited Services

This service allows staff, faculty, and students to submit a ticket when having trouble with sign-in or account has not been created yet.

The Account/Security Request is used to notify ITSS of impending international travel.

Non-Employee Illness/Injury Incidents involving students, visitors and vendors/contractors, should be reported using this form.

Request for access of Colleague resources.

To be used only by students to request support for accessing Office 365, Canvas, Library, MyHealth, Password Reset and Self-Service.

Request support if having logging issues in MyApps (SSO) site.

If the other service categories do not fit your need of technology support, please submit a ticket from this category.

The Maintenance Department is responsible for the ongoing and scheduled maintenance of all district facilities.

Report Security Incidents (e.g. phishing, inappropriate use of confidential information)

Request for key/fob to building(s)/room(s) or cabinet(s)/desk(s).

For print and copy services, please visit the Reprographics site at: https://sjcc.webdeskprint.com/

Request for new VPN access only (primarily for employees).

If you are having issues using the VPN client, please use Network Connectivity below instead.

Grounds Request for EVC and SJCC Campus.

Request parking permit(s) for guests to visit EVC, Milpitas and SJCC campus or District Office.

Custodial Request for District Office, EVC and SJCC Campus.
Custodial maintains and oversees cleaning and preparation for EVC and SJCC classrooms, offices, buildings, and restrooms.

Request for access or removal of access for computer and network resources.

For SJCC campus only.
Request for personal protective equipment (PPE) such as gloves, face masks, hand sanitizers and sanitized wipes.

Request wired or wireless network access. Report issues with Networking (Wired/Wireless) or VPN.

Please use this service request to report an inaccessible webpage or to ask for an existing document to be made available in another format.

Acknowledge Covid-19 Health Check prior to entering EVC/SJCC/SJECCD facilties

Use this service request to process BPO Renewals for services and supplies. Ensure you have sufficient budget to support your renewal. All supporting documentation must be attached to this request such as Quotes, Contracts, Insurance, etc. Requests with insufficient documentation will not be processed.

Install, move, or remove technology hardware. Report office, lab, conference room, or classroom hardware issues such as District-owned computers, monitors, printers, etc.

Report issues connecting to wireless (Wi-Fi) at the following campus locations: EVC, SJCC and Milpitas Extension.